Smartsupp live chat vs Universal

Awards

Starting Price

$0.01/month/user

$9.00/month

Best For

Companies who want to start a personal conversation with their website visitors and turn them into happy customers.

- Websites offering client support - Websites looking to increase their sales - Admins who want to know how their website is performing - Admins who want to monitor their website from their phone

Rating


4.5 / 5
(165)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 3 screenshots 151975 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Smartsupp live chat vs Universal

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