Smartsupp live chat vs Smooch Enterprise

Awards

Starting Price

$10.00/month/user

$95.00/month

Best For

Smartsupp is a popular live chat for e-commerce and small-mid size businesses. Start a personal conversation with your visitors and turn them into happy customers. <3

Smooch serves as an ominchannel platform that connects your software to a wide variety of messaging channels to boost engage with more customer interaction.

Rating


4.7 / 5
(180)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.8 / 5


  • "The best feature of Smartsupp is the ease of use and placing it on my webpage."

  • "Reliable, easy to use, exactly fullfill all our needs of what would we except from chat app. Reasonable pricing for good features."


5 / 5


Customer Support


4.7 / 5


  • "I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better."

  • "I can recommend smartsapp for everyone who want to improve customer service."


5 / 5


Features & Functionality


4.4 / 5


  • "Since you put the new interface, it is really easier to communicate. Super easy to set up on Magento."

  • "I like that it is very simple to use and the mobile app has a user-friendly interface. Easy to manage live chats on the go."


5 / 5


Value for Money


4.6 / 5


  • "Excellent value for money as you get many features in one."

  • "Easy of use, high quality, low price, android app, web app."


5 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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Smartsupp live chat vs Smooch Enterprise

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