Userlike vs OnlineChatCenters

Awards

Starting Price

$29.00/month

$5.00/month

Best For

More than 10,000 companies around the globe rely on Userlike to message their customers. From small and mid-sized companies to large market leaders like Lufthansa, BMW, Porsche and more.

Online Chat Center serves as a live chat platform for your website to better engage with the customers to provide support.

Rating


4.6 / 5
(630)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5


  • "What we like best is the intuitive operation, the many setting options, the great designs and the uncomplicated handling of the chat."

  • "Ease of implementation, it is very user friendly."


4.7 / 5


Customer Support


4.7 / 5


  • "I like the look of the chat widget. Also, the customer support was great - very helpful and friendly."

  • "Great Software with Brilliant Customer Support."


4.3 / 5


Features & Functionality


4.5 / 5


  • "As they feel closer to you, you have a better conversion rate, and with its build-in features you'll have a great value for money."

  • "Easy layout and clear interface with specific sections. Integration with other colaborative tools like Glip and others."


4.7 / 5


Value for Money


4.4 / 5


  • "Very Easy to use and a perfect Implement in my website. Best and very fast costumer support."

  • "Easy, quick, sufficient, great addition to our business, multiple users can be added under one account, very fairly priced."


5 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • close Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 201701 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Userlike vs OnlineChatCenters

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