WebsiteAlive vs Zendesk

Rating


5 / 5
(5)


4.5 / 5
(1977)

Starting Price

$50.00/month/user

$5.00/month/user

Best For

WebsiteAlive serves everyone from SNB to Enterprise clients of fortune 500 companies. We span multiple industries from sports and entertainment, ecommerces and the education sector.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


2 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 30644 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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WebsiteAlive vs Zendesk

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