IMsupporting vs Zoho Desk

Starting Price

$2.50/month

$12.00/month/user

Best For

Companies looking to offer support for their current client base or even sales support to enable up-selling from withing their own website.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


3 / 5
(1)

4.5 / 5
(1574)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3 / 5

4.4 / 5

Customer Support


5 / 5

4.3 / 5

Features & Functionality


3 / 5

4.4 / 5

Value for Money


3 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 3 screenshots 23503 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IMsupporting vs Zoho Desk

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