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IMsupporting

IMsupporting

3.0 (1)
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PRICE

Pricing starting from:
£9.99 Per Month
Pricing Model: Per Feature
  • Yes, has free trial
  • Yes, has free version

REVIEWS

  • Ease of Use
    3.0
  • Customer Service
    5.0
  • Value for Money
    3.0
VIEW ALTERNATIVES

TOP FEATURES

VIEW ALL FEATURES

What is IMsupporting?

IMsupporting provide live chat software and support software solutions to websites across the globe. The IMsupporting platform is a 100% web based solution that requires zero installation or continuous upgrade or securi...

Who uses IMsupporting?

Companies looking to offer support for their current client base or even sales support to enable up-selling from withing their own website.

IMsupporting Video and Images

What does IMsupporting offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • Chat
  • 24/7 (Live rep)
  • FAQs/Forum
  • Email/Help Desk
  • Phone Support
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details
  • IMsupporting
  • Located in United Kingdom Of Great Britain And Northern Ireland
  • Founded in 2015
  • http://www.imsupporting.com/

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How much is IMsupporting?

Starting From:
£9.99 Per Month
Pricing Model: Per Feature
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Prices based on usage and operators. Personal: £9.99/month. Includes 1 admin/chat account, 0 operator accounts, 50 chats/day, and 0 departments/queues. Standard: £14.99/month. Includes 1 admin/chat account, 2 operator accounts, 100 chats/day, and 3 departments/queues. Business: £49.99/month. Includes 1 admin/chat account, 5 operator accounts, unlimited chats/day, and 10 departments/queues. Bespoke: £299/month. Includes a dedicated server, bespoke live chat system, branding removal, and customization. £14/month for extra operator accounts. £150/month for optional branding removal.

IMsupporting Features

What solutions does IMsupporting provide?

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IMsupporting Reviews

Showing 1 review
Overall
3.0
Ease of Use
3.0
Customer Service
5.0

Most Helpful Reviews for IMsupporting

Avatar Image
Bruce H.
Consultant, Facilitator & Resilience Coach
Used the software for:
Overall Rating
3.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Reviewer Source
Source: Capterra
November 7, 2017
"Learning through use"
Pros: Excellent customer support & provided clear information that was reasonably easy to apply and initially set up
Cons: There were elements of the product CHATBOT that were not easy to use and the quality of functionality can be improved