Zendesk Chat vs Chatra vs Drift

Awards

Starting Price

$14.00/month/user

$15.00/year/user

$50.00/month

Best For

Zendesk Chat has 4 plans that are suitable to businesses from SMBs to Enterprises.

E-commerce, software and other companies who understand the need to be accessible to their visitors and customers. Our clients also include financial, legal and automotive companies.

Drift can help any business or individual with a website who wants to capture more leads, and chat with people in real-time.

Rating


4.5 / 5
(108)


5 / 5
(392)


4.5 / 5
(95)

Ideal number of Users

1 - 1000+

1000+

1 - 499

Ease of Use


4.5 / 5

5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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View 5 screenshots 23629 thumb
View 5 screenshots 71391 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zendesk Chat vs Chatra vs Drift

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