Genesys PureCloud vs Chatra vs Quiq Messaging Platform

Awards

Starting Price

$75.00/month/user

$15.00/year/user

$3,000.00/year

Best For

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

E-commerce, software and other companies who understand the need to be accessible to their visitors and customers. Our clients also include financial, legal and automotive companies.

We serve large and small organizations that want to offer their customers a fast and convenient way to engage with them for pre-sales inquiries and/or post-sales support issues via business messaging.

Rating


4 / 5
(78)


5 / 5
(392)


4.5 / 5
(25)

Ideal number of Users

50 - 1000+

1000+

1 - 1000+

Ease of Use


4 / 5

5 / 5

4.5 / 5

Customer Support


3.5 / 5

5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 4 screenshots 83927 thumb
View 5 screenshots 23629 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Genesys PureCloud vs Chatra vs Quiq Messaging Platform

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share Share Your Comparison of Quiq Messaging Platform vs Chatra vs Genesys PureCloud