Help.com Chat vs Salesforce Service Cloud

Starting Price

$36.00/month

$25.00/month/user

Best For

Leading the next generation of customer service software, Help.com designs live chat software for growing companies. Start your free trial today and let us help you scale, faster.

Businesses in need of service-as-a-software solution for CRM and help desk management.

Rating


4.6 / 5
(6)
Read All Reviews

4.4 / 5
(449)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5

4 / 5

Customer Support


5 / 5

4.2 / 5

Features & Functionality


4.4 / 5

4.4 / 5

Value for Money


5 / 5

4.1 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Help.com Chat vs Salesforce Service Cloud

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