HelpCrunch vs LinkedChat

Starting Price

$15.00/month/user

Not provided by vendor

Best For

HelpCrunch is perfect for online businesses (SaaS, e-commerce, and other) of all sizes that want to close more deals in real time, decrease support costs, and grow faster!

Small and medium commercial websites

Rating


4.8 / 5
(137)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

1 - 1000+

500-999

Ease of Use


4.8 / 5


  • "It's an easy to use yet a powerful tool comparable to platforms like Intercom with competitive pricing and functionality."

  • "I like the user interface. Setup and use of the product is straightforward."


4.3 / 5


Customer Support


4.8 / 5


  • "I honestly stayed because of the awesome customer service that I received before I was a customer, and after."

  • "Excellent platform and customer service. The platform is very robust and complete."


5 / 5


Features & Functionality


4.6 / 5


  • "I would certainly recommend. P.s. when I did reach out to the team to ask any questions' I got a super quick, and helpful reply."

  • "It's easy to install, and the support team is helping. The user interface is nice."


4.7 / 5


Value for Money


4.8 / 5


  • "Really pleased with the software. It's well priced and beautiful."

  • "Ve done a research and found out HelpCrunch would be the best fit for us. Their pricing is absolute fair."


5 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 5 screenshots 172705 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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HelpCrunch vs LinkedChat

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