Acquire vs Kayako

Best For

Who Uses This Software?

Worldwide - Americas, EMEA, APAC

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$25.00/month/user

$15.00/month/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 4 screenshots 145621 thumb
View 5 screenshots 63439 thumb

Ratings

Overall


5 / 5
(18)

4 / 5
(144)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Kayako vs Acquire


Acquire vs Kayako

Best For

Who Uses This Software?

Worldwide - Americas, EMEA, APAC

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$25.00/month/user

$15.00/month/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


5 / 5
(18)

4 / 5
(144)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Kayako vs Acquire