INSIDE vs Velaro

Best For

Who Uses This Software?

We work with Retailers, Banks, Energy and Water utilities, Universities, Automotive manufacturers, Telecommunication and Government clients to help them deliver outstanding customer outcomes.

E-commerce; higher education; health care; insurance, pharmaceuticals, online retail; other.

Target Customer Size (Users)

2 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$64.95/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(2)

4 / 5
(3)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of Velaro vs INSIDE


INSIDE vs Velaro

Best For

Who Uses This Software?

We work with Retailers, Banks, Energy and Water utilities, Universities, Automotive manufacturers, Telecommunication and Government clients to help them deliver outstanding customer outcomes.

E-commerce; higher education; health care; insurance, pharmaceuticals, online retail; other.

Target Customer Size (Users)

2 - 1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor

$64.95/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


5 / 5
(2)

4 / 5
(3)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

Share Your Comparison of Velaro vs INSIDE