Drift vs Freshchat

Awards

Starting Price

$50.00/month

$19.00/month/user

Best For

Drift can help any business or individual with a website who wants to capture more leads, and chat with people in real-time.

Freshchat's target market comprises of sales, customer support, and marketing teams of Saas and ecommerce companies with up to 50 team members using the product.

Rating


4.5 / 5
(92)


4 / 5
(50)

Ideal number of Users

1 - 499

1 - 49

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 71391 thumb
View 4 screenshots 84784 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Freshchat vs Drift

Drift vs Freshchat

Share

share Share Your Comparison of Freshchat vs Drift