Astute SOS vs Tidio

Best For

Who Uses This Software?

Any organization that wants to establish brand loyalty and customer satisfaction in each interaction. We generally service e-commerce companies who need to support customer interactions in the moment.

We provide a communicator to a wide range of SMEs across the globe. Thousands of businesses use Tidio to communicate with their clients.

Target Customer Size (Users)

1 - 49

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

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View 3 screenshots 134155 thumb

Ratings

Overall

(0)
4.5 / 5
(55)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Tidio vs Astute SOS


Astute SOS vs Tidio

Astute SOS

by Astute Solutions

Best For

Who Uses This Software?

Any organization that wants to establish brand loyalty and customer satisfaction in each interaction. We generally service e-commerce companies who need to support customer interactions in the moment.

We provide a communicator to a wide range of SMEs across the globe. Thousands of businesses use Tidio to communicate with their clients.

Target Customer Size (Users)

1 - 49

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall

(0)
4.5 / 5
(55)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Tidio vs Astute SOS