BirdEye vs Podium

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Podium is perfect for any locally focused business with 1 to 10,000 locations relying on a local online listing to drive business growth or trying to manage multi-location reviews across the web.

Rating


5 / 5
(258)
Read All Reviews

4.5 / 5
(93)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 5 screenshots 164109 thumb
View 5 screenshots 167040 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Podium

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