BirdEye vs Live Assist for Microsoft CRM

Starting Price

Not provided by vendor

$49.00/month/user

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Multiple industries including financial services, retail, and manufacturing and hospitality. Targeted roles include leaders in CRM and Customer Care, VP of Customer Support, IT VPs and CIOs.

Rating


5 / 5
(247)

(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking
  • close Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Live Assist for Microsoft CRM

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share Share Your Comparison of Live Assist for Microsoft CRM vs BirdEye