BirdEye vs True Lark

Starting Price

Not provided by vendor

$199.00/month

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

We serve any business that schedules appointments or classes in the fitness, beauty, wellness, and dental markets.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.8 / 5
(276)
Read All Reviews

4.8 / 5
(40)
Read All Reviews

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


4.8 / 5


Customer Support


4.8 / 5


  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."


4.8 / 5


  • "So easy, affordable, easy set up, terrific immediate customer service. Always available and never had to wait."

  • "My setup and support staff have been wonderful. The sales side of the business is a little gruff."

Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "She provides exceptional support, excellent follow through and responds quickly and efficiently to all correspondences."


4.4 / 5


Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


4.7 / 5


Product Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 164109 thumb
View 4 screenshots 185778 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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BirdEye vs True Lark

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True Lark vs BirdEye