BirdEye vs Eagle Messaging

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

This is best choice for customer support and marketing, sales and all type of businesses who need to use the Text SMS and voice messaging service. This software is good for SMS marketing requirements


4.8 / 5
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Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use

4.8 / 5

  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."

Customer Support

4.8 / 5

  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."

Features & Functionality

4.7 / 5

  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "BirdEye is the most successful practice building tool I have implemented."

Value for Money

4.6 / 5

  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking
Not provided by vendor


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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BirdEye vs Eagle Messaging


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