BirdEye vs Teleportivity

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Physical based locations, Shopping Centres, Retail, Medical, Hospital, Venues,

Ideal number of Users

1 - 1000+

2-9

Rating


4.8 / 5
(276)
Read All Reviews

5 / 5
(1)

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


5 / 5


Customer Support


4.8 / 5


  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."


5 / 5


Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "She provides exceptional support, excellent follow through and responds quickly and efficiently to all correspondences."


5 / 5


Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


5 / 5


Product Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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BirdEye vs Teleportivity

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Teleportivity vs BirdEye