FCS Messenger vs Smallchat

Best For

Who Uses This Software?

Single Property to Mega Hotel and Resort

Small Chat works alongside Slack to provide assistance to customers and visitors all in one place.

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor

$19.99/month

Free Trial

No Not provided by vendor

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Smallchat vs FCS Messenger


FCS Messenger vs Smallchat

FCS Messenger

by FCS Computer Systems

Best For

Who Uses This Software?

Single Property to Mega Hotel and Resort

Small Chat works alongside Slack to provide assistance to customers and visitors all in one place.

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor

$19.99/month

Free Trial

No Not provided by vendor

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Smallchat vs FCS Messenger