Bold360 vs Comm100 Live Chat vs Zendesk

Awards

Rating


4 / 5
(8)


4.5 / 5
(70)


4.5 / 5
(2044)

Starting Price

Not provided by vendor

$29.00/month/user

$5.00/month/user

Best For

Businesses that need to improve and automate customer service.

Organizations that need to solve problems and satisfy customers in the most efficient, cost-effective way possible.

From start-ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

Not provided by vendor

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

Product Features

  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Bold360 vs Comm100 Live Chat vs Zendesk

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