Bold360 vs SmartEngage

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any business that wants to improve and automate customer service and deliver personalized, seamless customer experiences.

Businesses, Brands, and Entrepreneurs looking to build, engage, and track customers from leads to conversions using the only Cross-Channel platform which combines Email, Facebook Messenger, & Web Push

Rating


4.5 / 5
(13)


5 / 5
(5)

Ideal number of Users

2 - 1000+

500-999

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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View 3 screenshots 137794 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bold360 vs SmartEngage

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