chat.io vs Userlike Live Chat

Best For

Who Uses This Software?

Chat.io can be used by companies of all sizes and types, from start-ups and small and medium businesses to enterprises and Fortune 500 firms.

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$10.00/month/user

$29.00/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 82401 thumb
View 5 screenshots 80383 thumb

Ratings

Overall


5 / 5
(11)

4.5 / 5
(509)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Userlike Live Chat vs chat.io


chat.io vs Userlike Live Chat

Best For

Who Uses This Software?

Chat.io can be used by companies of all sizes and types, from start-ups and small and medium businesses to enterprises and Fortune 500 firms.

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$10.00/month/user

$29.00/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


5 / 5
(11)

4.5 / 5
(509)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Userlike Live Chat vs chat.io