ChatBot vs Zendesk

Starting Price

Not provided by vendor

$5.00/month

Best For

ChatBot is designed for any company looking to design, build and deploy chatbots for everyday consumer requests and improve customer experiences.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(22)


4.5 / 5
(2112)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 172719 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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ChatBot vs Zendesk

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