Live Guide Chat vs Userlike Live Chat vs Zendesk Chat

Awards

Rating


5 / 5
(5)


4.5 / 5
(572)


4.5 / 5
(105)

Starting Price

$14.00/month

$29.00/month

$14.00/month/user

Best For

Any size company with high volume customer service / call centre, who wants to increase their customer satisfaction. Any industry including Financial, Insurance and Membership Organisations

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Zendesk Chat has 4 plans that are suitable to businesses from SMBs to Enterprises.

Ideal number of Users

2 - 999

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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View 5 screenshots 163708 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Live Guide Chat vs Userlike Live Chat vs Zendesk Chat

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share Share Your Comparison of Zendesk Chat vs Userlike Live Chat vs Live Guide Chat