elevio vs Helpshift

Starting Price

$79.00/month

$95.00/month

Best For

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Companies of all sizes and verticals looking to provide instant, proactive, and personalized in-app customer support.

Rating


4.5 / 5
(25)


4 / 5
(26)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 177743 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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elevio vs Helpshift

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