Starting Price

Best For

Smartsupp is a popular live chat for e-commerce and small-mid size businesses. Start a personal conversation with your visitors and turn them into happy customers. <3

Multiple industries including financial services, retail, and manufacturing and hospitality. Targeted roles include leaders in CRM and Customer Care, VP of Customer Support, IT VPs and CIOs.

Rating

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use

• "The best feature of Smartsupp is the ease of use and placing it on my webpage."


• "Reliable, easy to use, exactly fullfill all our needs of what would we except from chat app. Reasonable pricing for good features."

• Not enough reviews

Customer Support

• "I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better."


• "I can recommend smartsapp for everyone who want to improve customer service."

• Not enough reviews

Features & Functionality

• "Since you put the new interface, it is really easier to communicate. Super easy to set up on Magento."


• "I like that it is very simple to use and the mobile app has a user-friendly interface. Easy to manage live chats on the go."

• Not enough reviews

Value for Money

• "Excellent value for money as you get many features in one."


• "Easy of use, high quality, low price, android app, web app."

• Not enough reviews

Product Features

• check Canned Responses
• check Customizable Branding
• check Geo Targeting
• check Offline Form
• check Proactive Chat
• close Screen Sharing
• check Third Party Integration
• check Transfers/Routing
• check Website Visitor Tracking

• close Canned Responses
• close Customizable Branding
• close Geo Targeting
• close Offline Form
• close Proactive Chat
• check Screen Sharing
• close Third Party Integration
• check Transfers/Routing
• close Website Visitor Tracking

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• check Live Online
• close Webinars
• check Documentation

• close In Person
• close Live Online
• check Webinars
• check Documentation