Live Assist for Microsoft CRM vs Nextiva

Starting Price

$49.00/month/user

$10.00/month

Best For

Multiple industries including financial services, retail, and manufacturing and hospitality. Targeted roles include leaders in CRM and Customer Care, VP of Customer Support, IT VPs and CIOs.

Businesses looking to Interact with customers and prospects in real time and then monitor those interactions across the customer journey to gain a complete view of customers.

Rating

(0)
4.4 / 5
(218)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use




4.4 / 5


  • "Easy to use and great service for our business. Ability to do automate our whole business communication."

  • "Nextiva has some very sophisticated tools for businesses. They make smart solutions that are simple to use but high complex in the background."

Customer Support




4.4 / 5


  • "Best packages, best customer service and best VoIP EVER. Nextiva offers GREAT SERVICE."

  • "Nextiva has amazing customer service and offers the best value for the service."

Features & Functionality




4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "The best part about the Nextiva software suite, is that is really does have a solution for everything, and they all work together."

Value for Money




4.4 / 5


  • "In real estate it¿s so competitive that we knew it was important to invest in improving our communications."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."

Product Features

  • close Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

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View 5 screenshots 109159 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Live Assist for Microsoft CRM vs Nextiva

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