CarChat vs LiveChat


Starting Price



Best For

CarChat serves as a live chat support service and software that is used by auto dealerships to better communicate with the customers.

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.


3 / 5

4.6 / 5
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Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use

4 / 5

4.6 / 5

  • "LiveChat is quick, effective, user friendly, fun to work with, and thus far glitch-free. I have been very pleased with the software so far."

  • "Its a good tool for support and sales power, the most important is the UX; its very pretty and easy to use this web app."

Customer Support

4 / 5

4.7 / 5

  • "I have always had great experiences with this software. The customer service was great too! so very helpful and polite when we needed help."

  • "Customer service is excellent I found Andrzej to be fantastic and extremely helpful."

Features & Functionality

4 / 5

4.4 / 5

  • "The user interface on both client-side & agent side is super user-friendly and you really have to love the simplicity of the controls."

  • "The best user experience from chat software. It is absolutely the best on the market for now at least."

Value for Money

3 / 5

4.6 / 5

  • "Using chat is the best trick that will higher your conversion rate. They have I think the best price competing with intercom etc."

  • "This solution has reduced by operating budget in the contact centre as it has reduced my call volumes by a third."

Product Features

  • close Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking


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Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online


Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CarChat vs LiveChat


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