Thread vs Zendesk

Rating

(0)


4.5 / 5
(1982)

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Thread serves as a live instant messenger that works alongside your email to be able to sell more and close deals without the customer having to download or sign up.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • close Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • close Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Thread vs Zendesk

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