Botbot.AI vs Kayako

Best For

Who Uses This Software?

Our niche industries includes financial services institutions, back-offices of FMCG/pharmaceutical companies and HR departments. The self-serve product is pre-trained for use in such industries.

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

10-49

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

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Ratings

Overall

(0)
4 / 5
(144)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Kayako vs Botbot.AI


Botbot.AI vs Kayako

Best For

Who Uses This Software?

Our niche industries includes financial services institutions, back-offices of FMCG/pharmaceutical companies and HR departments. The self-serve product is pre-trained for use in such industries.

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

10-49

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$15.00/month/user

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall

(0)
4 / 5
(144)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Kayako vs Botbot.AI