Heyday Chat vs Live Assist for Microsoft CRM

Starting Price

$0.25/month/user

$49.00/month/user

Best For

Heyday focuses on the retail & e-commerce markets. Top verticals include: fashion, sportswear, luxury, home renovation, CPG. Fortune 500 clients include: LVMH, Danone/Dannon, Decathlon, DAVIDsTEA, etc

Multiple industries including financial services, retail, and manufacturing and hospitality. Targeted roles include leaders in CRM and Customer Care, VP of Customer Support, IT VPs and CIOs.

Rating

(0) (0)

Ideal number of Users

10-49

1 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Heyday Chat vs Live Assist for Microsoft CRM

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