Paldesk vs Salesforce Service Cloud vs Zendesk

Rating


5 / 5
(6)


4.5 / 5
(435)


4.5 / 5
(2062)

Starting Price

$16.00/month/user

$25.00/month/user

$5.00/month/user

Best For

Our target market are small businesses that deal with selling a product or service online.

Businesses in need of service-as-a-software solution for CRM and help desk management.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 49

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

4.5 / 5

Customer Support


5 / 5

4 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • close Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 126619 thumb
View 5 screenshots 27720 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Paldesk vs Salesforce Service Cloud vs Zendesk

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