EngageBay vs PureCloud

Awards

Starting Price

$6.99/month

$75.00/month/user

Best For

Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to customers.

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Rating


4.5 / 5
(48)


4 / 5
(79)

Ideal number of Users

1 - 99

50 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 124972 thumb
View 4 screenshots 83927 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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EngageBay vs PureCloud

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