Airy Messenger vs Olark

Awards

Starting Price

Not provided by vendor

$17.00/month/user

Best For

Airy Messenger is an incredible addition to any business looking to expand their communication suite to include messaging with customers.

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

Rating


4 / 5
(2)

4.6 / 5
(446)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.5 / 5



4.7 / 5


  • "I love the shortcuts, the ease of use, and the ability to be able to communicate with website viewers."

  • "Ease of use, friendly help, transcripts are saved, reports are sensible."

Customer Support


5 / 5



4.6 / 5


  • "I have used tested Orlak with great chats later and I have to say it is pretty amazing. Customer support Is top notch."

  • "Awesome tool for customer support / feedback. Really easy to set up, affordable, well worth it."

Features & Functionality


3 / 5



4.3 / 5


  • "Their system is easy to implement, has very powerful customization features, great user support. We are very happy with Olark."

  • "We have a Wordpress site in place and integration with our site, along with customization to accommodate for branding, was super easy and quick."

Value for Money


5 / 5



4.4 / 5


  • "So for me it's a perfect fit for the budget, for my technology hook-in, and let's be honest - it just works great."

  • "As a fairly lean customer support team, Olark is a perfect mixture of features and price."

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 128806 thumb
View 5 screenshots 60385 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Airy Messenger vs Olark

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