ApexChat vs Nextiva

Starting Price

Not provided by vendor

$10.00/month

Best For

The best fits are businesses that maintain steady monthly website traffic and use lead information to set appointments. We also partner with marketers who are interested in reselling white label chat.

Businesses looking to Interact with customers and prospects in real time and then monitor those interactions across the customer journey to gain a complete view of customers.

Rating


4.8 / 5
(12)
Read All Reviews

4.4 / 5
(218)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.8 / 5



4.4 / 5


  • "Easy to use and great service for our business. Ability to do automate our whole business communication."

  • "Nextiva has some very sophisticated tools for businesses. They make smart solutions that are simple to use but high complex in the background."

Customer Support


4.8 / 5



4.4 / 5


  • "Best packages, best customer service and best VoIP EVER. Nextiva offers GREAT SERVICE."

  • "Nextiva has amazing customer service and offers the best value for the service."

Features & Functionality


4.8 / 5



4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "The best part about the Nextiva software suite, is that is really does have a solution for everything, and they all work together."

Value for Money


4.8 / 5



4.4 / 5


  • "In real estate it¿s so competitive that we knew it was important to invest in improving our communications."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 4 screenshots 138732 thumb
View 5 screenshots 109159 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ApexChat vs Nextiva

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