Chatfuel vs Olark

Awards

Starting Price

$15.00/month

$17.00/month/user

Best For

Chatfuel is the leading chatbot platform for Messenger. We help agencies and businesses build bots, no coding required. Increase sales, personalize marketing and automate support, all with Chatfuel.

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

Rating


4.5 / 5
(13)
Read All Reviews

4.6 / 5
(444)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.2 / 5



4.7 / 5


  • "I love the shortcuts, the ease of use, and the ability to be able to communicate with website viewers."

  • "Ease of use, friendly help, transcripts are saved, reports are sensible."

Customer Support


3.9 / 5



4.6 / 5


  • "I have used tested Orlak with great chats later and I have to say it is pretty amazing. Customer support Is top notch."

  • "Awesome tool for customer support / feedback. Really easy to set up, affordable, well worth it."

Features & Functionality


4.3 / 5



4.3 / 5


  • "Their system is easy to implement, has very powerful customization features, great user support. We are very happy with Olark."

  • "We have a Wordpress site in place and integration with our site, along with customization to accommodate for branding, was super easy and quick."

Value for Money


4.4 / 5



4.4 / 5


  • "So for me it's a perfect fit for the budget, for my technology hook-in, and let's be honest - it just works great."

  • "As a fairly lean customer support team, Olark is a perfect mixture of features and price."

Product Features

  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Chatfuel vs Olark

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