HubSpot Service Hub vs IMsupporting

Starting Price

Not provided by vendor

$2.50/month

Best For

HubSpot Service Hub is for companies that believe in putting the customer first. The tools inside help small service teams improve support, build self service solutions, and make customers happier.

Companies looking to offer support for their current client base or even sales support to enable up-selling from withing their own website.

Rating


4.5 / 5
(3)


3 / 5
(1)

Ideal number of Users

10 - 999

1 - 1000+

Ease of Use


4.5 / 5

3 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

3 / 5

Value for Money


3.5 / 5

3 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • close Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

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View 3 screenshots 23503 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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HubSpot Service Hub vs IMsupporting

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