Output Desk vs Salesforce Service Cloud

Starting Price

$9.00/month/user

$25.00/month/user

Best For

Live chat solution that assists businesses of all sizes with conference chats, geolocation targeting, chat window customizations & more.

Businesses in need of service-as-a-software solution for CRM and help desk management.

Rating

(0)
4.4 / 5
(449)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4 / 5

Customer Support


4.2 / 5

Features & Functionality


4.4 / 5

Value for Money


4.1 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • close Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 3 screenshots 167154 thumb
View 5 screenshots 27720 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Output Desk vs Salesforce Service Cloud

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