Genesys PureCloud vs Userlike Live Chat

Awards

Rating


4 / 5
(76)


4.5 / 5
(557)

Starting Price

$69.99/month/user

$29.00/month

Best For

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


3.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • close Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 4 screenshots 83927 thumb
View 5 screenshots 163708 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Userlike Live Chat vs Genesys PureCloud

Genesys PureCloud vs Userlike Live Chat

Share

share Share Your Comparison of Userlike Live Chat vs Genesys PureCloud