SightMax Chat vs Zendesk

Best For

Who Uses This Software?

ChatBeacon is used as a live chat software for your business website that can be used through the software's server or your own.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$12.00/month/user

$5.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


1 / 5
(1)

4.5 / 5
(1912)

Ease of Use


1 / 5

4.5 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


3 / 5

4.5 / 5

Value for Money


2 / 5

4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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SightMax Chat vs Zendesk

SightMax Chat

by SmartMax Software

Best For

Who Uses This Software?

ChatBeacon is used as a live chat software for your business website that can be used through the software's server or your own.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$12.00/month/user

$5.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


1 / 5
(1)

4.5 / 5
(1912)

Ease of Use


1 / 5

4.5 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


3 / 5

4.5 / 5

Value for Money


2 / 5

4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Zendesk vs SightMax Chat