Bitrix24 vs AnswerChat

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Bitrix24

Starting from
$ 61/Month
Pricing Model:Flat Rate
  • Free Trial
  • Free Version
SEE ALL PRICING

AnswerChat

Starting from
$ 19.95/Month
Pricing Model:Per Feature
  • Free Trial
  • Free Version
Bitrix24
51-1000+ users

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

AnswerChat
--

Small companies looking to engage with their website visitors via live chat.

Bitrix24
Bitrix24 Kanban Board
AnswerChat
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Transfers/Routing
207
important
Mobile Access
388
important

Bitrix24

Top Features
17/18
  • Proactive Chat
  • Transfers/Routing
  • Mobile Access
  • Customizable Branding
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Autoresponders
  • Multi-Channel Communication
  • Real-Time Notifications
  • Offline Form
  • Real-time Consumer-facing Chat
  • Transcripts/Chat History
  • Third-Party Integrations
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
See All features
Hide Live Chat Software Features -

AnswerChat

6/18
Show Live Chat Software Features +
Bitrix24
Highest Rated
  • User Satisfaction
    4.2(834)
  • Ease of Use
    4.0
  • Customer Service
    4.0
  • Features
    4.3
  • Value for Money
    4.2
Likelihood to Recommend
76%
Read All Reviews
AnswerChat
No ratings yet.
Be the first!

Bitrix24

Pro

"We choose Bitrix for our compnay's CRM solution but I found that there are many more features which are useful for us. I love how we can manage leads from different sources on same platform."

Tahir Muhammad

Mar 06, 2021

Pro

"The sales processes were automated, and I have greater control over my company and my employees and thus extract better performance from my team."

dos Santos Alves Cássia Aparecida

Nov 25, 2020

Con

"It is awful and the service is worse than the software. It was nothing like what was presented to me."

Carter Debra

Apr 11, 2021

Con

"It is disjointed and primitive, and customer service is the worst I have ever encountered."

Carter Debra

Apr 11, 2021

Read All Reviews

AnswerChat

Not enough reviews

More reviews are required to provide summary themes for this product.

Bitrix24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AnswerChat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bitrix24
Jira logo
Jira
By Atlassian
4.5(14025)
monday.com logo
monday.com
By monday.com
4.6(4723)
Trello logo
Trello
By Atlassian
4.5(23142)
VIEW ALL
AnswerChat
LiveChat logo
LiveChat
By LiveChat Software
4.7(1660)
VIEW ALL
Bitrix24
  • By Bitrix
  • Located in UNITED STATES OF AMERICA
  • Founded in 1998
AnswerChat
  • By Alpha Media
  • Located in UNITED STATES OF AMERICA
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