CommuniGate Pro vs Velaro

Best For

Who Uses This Software?

Communications platform with nearly every known type of communications service available in a single system image with open APIs and development SDKs serving large companies.

E-commerce; higher education; health care; insurance, pharmaceuticals, online retail; other.

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

$1,299.00/one-time

$64.95/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


5 / 5
(1)

4 / 5
(3)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of Velaro vs CommuniGate Pro


CommuniGate Pro vs Velaro

Best For

Who Uses This Software?

Communications platform with nearly every known type of communications service available in a single system image with open APIs and development SDKs serving large companies.

E-commerce; higher education; health care; insurance, pharmaceuticals, online retail; other.

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

$1,299.00/one-time

$64.95/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


5 / 5
(1)

4 / 5
(3)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

Share Your Comparison of Velaro vs CommuniGate Pro