CommuniGate Pro vs Live Guide Chat

Best For

Who Uses This Software?

Communications platform with nearly every known type of communications service available in a single system image with open APIs and development SDKs serving large companies.

Any size company with high volume customer service / call centre, who wants to increase their customer satisfaction. Any industry including Financial, Insurance and Membership Organisations

Target Customer Size (Users)

Not provided by vendor

2 - 999

Pricing

Starting Price

$1,299.00/one-time

$14.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(1)

5 / 5
(5)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


3 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Live Guide Chat vs CommuniGate Pro


CommuniGate Pro vs Live Guide Chat

Best For

Who Uses This Software?

Communications platform with nearly every known type of communications service available in a single system image with open APIs and development SDKs serving large companies.

Any size company with high volume customer service / call centre, who wants to increase their customer satisfaction. Any industry including Financial, Insurance and Membership Organisations

Target Customer Size (Users)

Not provided by vendor

2 - 999

Pricing

Starting Price

$1,299.00/one-time

$14.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


5 / 5
(1)

5 / 5
(5)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


3 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Live Guide Chat vs CommuniGate Pro