LiveChat vs Smith.ai Live Website Chat

Awards

Starting Price

$16.00/month/user

$60.00/month

Best For

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Smith.ai Live Chat is most useful to businesses seeking to boost online marketing ROI. Live, U.S.-based chat agents capture & screen web visitors, and help convert qualified leads into new clients.

Rating


4.5 / 5
(911)
Read All Reviews

5 / 5
(8)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 5 screenshots 105403 thumb
View 5 screenshots 135324 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LiveChat vs Smith.ai Live Website Chat

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share Share Your Comparison of Smith.ai Live Website Chat vs LiveChat