LiveHelpNow Suite vs Olark

Awards

Starting Price

$19.00/month/user

$17.00/month/user

Best For

Companies that wish to engage visitors on their website to improve customer satisfaction, loyalty, lead generation and online sales. LiveHelpNow scales to any size business from startup to enterprise.

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

Rating


4.6 / 5
(69)
Read All Reviews

4.6 / 5
(445)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.6 / 5

4.7 / 5

Customer Support


4.7 / 5

4.6 / 5

Features & Functionality


4.6 / 5

4.3 / 5

Value for Money


4.7 / 5

4.4 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 2915 thumb
View 5 screenshots 60385 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveHelpNow Suite vs Olark

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