---
title: "Page 11 | Best Live Chat Software 2026 | Capterra"
description: "Page 11 - Find the top Live Chat software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/live-chat-software/"
page_type: "category"
language: "en"
---

# Best Live Chat Software - Page 11

[Free](https://www.capterra.com/live-chat-software/s/free/)[For Small Businesses](https://www.capterra.com/live-chat-software/s/small-businesses/)

[## Whisbi](https://www.capterra.com/p/131994/Whisbi/)

[5.0 (1)](https://www.capterra.com/p/131994/Whisbi/#reviews)

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot [Learn more about Whisbi](https://www.capterra.com/p/131994/Whisbi/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Comapi](https://www.capterra.com/p/161040/Comapi/)

[5.0 (1)](https://www.capterra.com/p/161040/Comapi/#reviews)

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications [Learn more about Comapi](https://www.capterra.com/p/161040/Comapi/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Nuacem AI](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/)

[5.0 (1)](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/#reviews)

Nuacem AI is a Conversational AI-powered Cognitive Customer Engagement platform [Learn more about Nuacem AI](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[## Inforobo](https://www.capterra.com/p/154351/Inforobo/)

[5.0 (1)](https://www.capterra.com/p/154351/Inforobo/#reviews)

Cloud-based chatbot platform that automates customer support via text and voice, with hybrid chat, lead acquisition, and 100+ language. [Learn more about Inforobo](https://www.capterra.com/p/154351/Inforobo/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

[5.0 (1)](https://www.capterra.com/p/255105/BoldDesk/#reviews)

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel. [Learn more about BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## ConectaZap Fácil](https://www.capterra.com/p/10055359/Conecta-Zap-Facil/)

[5.0 (1)](https://www.capterra.com/p/10055359/Conecta-Zap-Facil/#reviews)

Brazilian CRM for WhatsApp and Instagram with 24/7 AI, shared team inbox, sales pipeline and bulk messaging via official Meta API. [Learn more about ConectaZap Fácil](https://www.capterra.com/p/10055359/Conecta-Zap-Facil/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Engaige](https://www.capterra.com/p/10017497/Engaige/)

[5.0 (1)](https://www.capterra.com/p/10017497/Engaige/#reviews)

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.  [Learn more about Engaige](https://www.capterra.com/p/10017497/Engaige/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## RumbleTalk](https://www.capterra.com/p/143696/RumbleTalk/)

[5.0 (1)](https://www.capterra.com/p/143696/RumbleTalk/#reviews)

RumbleTalk is your go-to online chat platform for dynamic virtual spaces. [Learn more about RumbleTalk](https://www.capterra.com/p/143696/RumbleTalk/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Chatchamp](https://www.capterra.com/p/175172/chatchamp/)

[5.0 (1)](https://www.capterra.com/p/175172/chatchamp/#reviews)

Chatchamp is a guided selling solution for e-commerce companies offering digital shopping assistants (chatbots & full screen advisors). [Learn more about Chatchamp](https://www.capterra.com/p/175172/chatchamp/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Wittybots](https://www.capterra.com/p/202874/Wittybots/)

[5.0 (1)](https://www.capterra.com/p/202874/Wittybots/#reviews)

Omnichannel software to create chatbots and live chat. WhatsApp Business Providers, account registration, consumption plans, bulk shipm [Learn more about Wittybots](https://www.capterra.com/p/202874/Wittybots/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## eGain Superchat](https://www.capterra.com/p/246091/eGain-Superchat/)

[5.0 (1)](https://www.capterra.com/p/246091/eGain-Superchat/#reviews)

eGain Chat is a comprehensive live chat software that includes text chat, audio chat, video chat, proactive chat, and messaging. [Learn more about eGain Superchat](https://www.capterra.com/p/246091/eGain-Superchat/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## 123 Flash Chat](https://www.capterra.com/p/234122/123-Flash-Chat-Server-Software/)

[5.0 (1)](https://www.capterra.com/p/234122/123-Flash-Chat-Server-Software/#reviews)

Flash Chat is a chat software with video chat, social login, mobile apps, and admin tools. [Learn more about 123 Flash Chat](https://www.capterra.com/p/234122/123-Flash-Chat-Server-Software/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## HelpCenter](https://www.capterra.com/p/228973/HelpCenter/)

[5.0 (1)](https://www.capterra.com/p/228973/HelpCenter/#reviews)

HelpCenter is a user-friendly customer service software for e-commerce businesses. [Learn more about HelpCenter](https://www.capterra.com/p/228973/HelpCenter/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## AutoResponder](https://www.capterra.com/p/10015238/AutoResponder/)

[5.0 (1)](https://www.capterra.com/p/10015238/AutoResponder/#reviews)

AutoResponder is a cloud-based solution that helps businesses send automatic chat replies from messengers and social media platforms. [Learn more about AutoResponder](https://www.capterra.com/p/10015238/AutoResponder/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Live Chat Software](https://www.capterra.com/p/104976/Live-Support-Software/)

[5.0 (1)](https://www.capterra.com/p/104976/Live-Support-Software/#reviews)

Cloud-based tool that helps businesses streamline customer service via invite requests, site monitoring, canned responses, and more. [Learn more about Live Chat Software](https://www.capterra.com/p/104976/Live-Support-Software/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Talkees](https://www.capterra.com/p/10033834/Talkees/)

[5.0 (1)](https://www.capterra.com/p/10033834/Talkees/#reviews)

Cloud-based customer communication platform with omnichannel inbox, AI chatbot, automated routing, and reporting across web chat. [Learn more about Talkees](https://www.capterra.com/p/10033834/Talkees/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## AskMe Chat](https://www.capterra.com/p/190646/AskMe-Chat/)

[5.0 (1)](https://www.capterra.com/p/190646/AskMe-Chat/#reviews)

The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices [Learn more about AskMe Chat](https://www.capterra.com/p/190646/AskMe-Chat/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Chatiico](https://www.capterra.com/p/253400/Chatiico/)

[5.0 (1)](https://www.capterra.com/p/253400/Chatiico/#reviews)

Chatiico.com serves all types of companies that need a way to communicate with customers. [Learn more about Chatiico](https://www.capterra.com/p/253400/Chatiico/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

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[## Glia](https://www.capterra.com/p/166412/OmniCore/)

[5.0 (1)](https://www.capterra.com/p/166412/OmniCore/#reviews)

Cloud-based contact center platform for banks and credit unions combining voice AI, digital channels, and live agents on a single. [Learn more about Glia](https://www.capterra.com/p/166412/OmniCore/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Uptok](https://www.capterra.com/p/231919/Uptok/)

[5.0 (1)](https://www.capterra.com/p/231919/Uptok/#reviews)

Offer 1-on-1 video sessions to high-intent shoppers on your ecommerce store. ?Suggest products and offer discounts on with Shopify app. [Learn more about Uptok](https://www.capterra.com/p/231919/Uptok/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Vatdi](https://www.capterra.com/p/10038271/Vatdi/)

[5.0 (1)](https://www.capterra.com/p/10038271/Vatdi/#reviews)

Cloud-based AI chatbot that automates customer support, captures leads, tracks orders, and recommends products around the clock. [Learn more about Vatdi](https://www.capterra.com/p/10038271/Vatdi/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Web Callback](https://www.capterra.com/p/10017290/Web-Callback/)

[5.0 (1)](https://www.capterra.com/p/10017290/Web-Callback/#reviews)

Voxolib's Web Callback platform enhances online sales, reduces abandonment rates, and enables human interaction with website visitors. [Learn more about Web Callback](https://www.capterra.com/p/10017290/Web-Callback/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Chat Outsource](https://www.capterra.com/p/169310/Chat-Outsource/)

[5.0 (1)](https://www.capterra.com/p/169310/Chat-Outsource/#reviews)

Web-based solution that provides live chat through lead generation, routing, engagement, social media support and more. [Learn more about Chat Outsource](https://www.capterra.com/p/169310/Chat-Outsource/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Limechat](https://www.capterra.com/p/251696/Limechat/)

[5.0 (1)](https://www.capterra.com/p/251696/Limechat/#reviews)

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational chat [Learn more about Limechat](https://www.capterra.com/p/251696/Limechat/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Gleap](https://www.capterra.com/p/10029816/Gleap/)

[5.0 (1)](https://www.capterra.com/p/10029816/Gleap/#reviews)

Gleap is your AI software team: agents answer customers and prepare fixes your team reviews and ships. [Learn more about Gleap](https://www.capterra.com/p/10029816/Gleap/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## DevRev](https://www.capterra.com/p/10004656/DevRev/)

[5.0 (1)](https://www.capterra.com/p/10004656/DevRev/#reviews)

A platform that empowers your entire organization to engage with customers and convert product feedback into delightful experiences. [Learn more about DevRev](https://www.capterra.com/p/10004656/DevRev/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Qonvo](https://www.capterra.com/p/199841/Qonvo/)

[5.0 (1)](https://www.capterra.com/p/199841/Qonvo/#reviews)

Grow your business with one conversation at a time. [Learn more about Qonvo](https://www.capterra.com/p/199841/Qonvo/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Cleed.ai](https://www.capterra.com/p/228841/Cleed/)

[5.0 (1)](https://www.capterra.com/p/228841/Cleed/#reviews)

The augmented salesperson for your ecommerce website combining live conversational and personalised experience. [Learn more about Cleed.ai](https://www.capterra.com/p/228841/Cleed/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Teleportivity](https://www.capterra.com/p/177384/Teleportivity/)

[5.0 (1)](https://www.capterra.com/p/177384/Teleportivity/#reviews)

Web conferencing software that lets users manage calls, attend calls from various locations, and access voice-to-text translations. [Learn more about Teleportivity](https://www.capterra.com/p/177384/Teleportivity/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Guest Guru](https://www.capterra.com/p/10012552/Guest-Guru/)

[5.0 (1)](https://www.capterra.com/p/10012552/Guest-Guru/#reviews)

AI-powered solution that helps businesses automate messaging for short-term rentals with real-time consumer-facing chat functionality. [Learn more about Guest Guru](https://www.capterra.com/p/10012552/Guest-Guru/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## optimise-it](https://www.capterra.com/p/187318/Realperson-Chat-Suite/)

[5.0 (1)](https://www.capterra.com/p/187318/Realperson-Chat-Suite/#reviews)

X-Livechat ist eine Lösung der Value Added Services von Ströer X. Mit unserer Chat-Software verbessern wir Ihre Customer Experience! [Learn more about optimise-it](https://www.capterra.com/p/187318/Realperson-Chat-Suite/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

[5.0 (1)](https://www.capterra.com/p/143200/Brand-Embassy/#reviews)

Brand Embassy is an omnichannel digital customer service platform for contact centers. Offers powerful asynchronous Livechat. [Learn more about Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Conferbot](https://www.capterra.com/p/264691/Conferbot/)

[5.0 (1)](https://www.capterra.com/p/264691/Conferbot/#reviews)

Conferbot is a simple no-code bot builder, that helps businesses build bots for customer support, leads, surveys, quizzes & more [Learn more about Conferbot](https://www.capterra.com/p/264691/Conferbot/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Optimy](https://www.capterra.com/p/253734/Optimy/)

[5.0 (1)](https://www.capterra.com/p/253734/Optimy/#reviews)

Optimy is a live chat solution, connecting you to your high intent buying audience on your website. [Learn more about Optimy](https://www.capterra.com/p/253734/Optimy/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Swiftsell AI](https://www.capterra.com/p/10034803/Swiftsell-AI/)

[5.0 (1)](https://www.capterra.com/p/10034803/Swiftsell-AI/#reviews)

Conversation AI tool that offers chatbots and AI agents for customer engagement on WhatsApp API, websites, and social media platforms. [Learn more about Swiftsell AI](https://www.capterra.com/p/10034803/Swiftsell-AI/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Hybrid Chat](https://www.capterra.com/p/199127/Hybrid-Chat/)

[5.0 (1)](https://www.capterra.com/p/199127/Hybrid-Chat/#reviews)

Live chat, integrated with any digital channel (WWW, WhatsApp, Facebook. SMS,..), chatbot, CRM and call center. [Learn more about Hybrid Chat](https://www.capterra.com/p/199127/Hybrid-Chat/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

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[## Needle](https://www.capterra.com/p/187693/Ecommerce-Live-Chat/)

[5.0 (1)](https://www.capterra.com/p/187693/Ecommerce-Live-Chat/#reviews)

Cloud-based marketing platform for ecommerce brands covering paid ads, email, and social content with weekly AI-generated plans. [Learn more about Needle](https://www.capterra.com/p/187693/Ecommerce-Live-Chat/)

Live Chat features reviewers most value

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Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

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[## Stand Chat](https://www.capterra.com/p/10047172/Stand-Chat/)

[5.0 (1)](https://www.capterra.com/p/10047172/Stand-Chat/#reviews)

Stand Chat is AI website chat that manages visitor conversations around the clock and brings in a human when needed. [Learn more about Stand Chat](https://www.capterra.com/p/10047172/Stand-Chat/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

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[## ChatNorris](https://www.capterra.com/p/10056522/ChatNorris/)

[5.0 (1)](https://www.capterra.com/p/10056522/ChatNorris/#reviews)

ChatNorris helps businesses build AI agents trained on their content and deploy them across websites, WhatsApp, Instagram, and more. [Learn more about ChatNorris](https://www.capterra.com/p/10056522/ChatNorris/)

Live Chat features reviewers most value

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Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## KaraboAI](https://www.capterra.com/p/10021127/KaraboAI/)

[5.0 (1)](https://www.capterra.com/p/10021127/KaraboAI/#reviews)

Cloud-based chatbot platform for building AI chatbots for websites and WhatsApp, supporting customer support and lead generation. [Learn more about KaraboAI](https://www.capterra.com/p/10021127/KaraboAI/)

Live Chat features reviewers most value

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Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

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[## Botmaker](https://www.capterra.com/p/242192/Botmaker/)

[5.0 (1)](https://www.capterra.com/p/242192/Botmaker/#reviews)

AI conversational platform to unleash your human potential. [Learn more about Botmaker](https://www.capterra.com/p/242192/Botmaker/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

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[## Yunique](https://www.capterra.com/p/10006554/Yunique/)

[5.0 (1)](https://www.capterra.com/p/10006554/Yunique/#reviews)

Cloud-based solution that lets businesses connect with customers across multiple channels, manage contact details and generate reports. [Learn more about Yunique](https://www.capterra.com/p/10006554/Yunique/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

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[## Smallchat](https://www.capterra.com/p/162330/Smallchat/)

[5.0 (1)](https://www.capterra.com/p/162330/Smallchat/#reviews)

An easy to use Slack integration for chatting with visitors to your site. [Learn more about Smallchat](https://www.capterra.com/p/162330/Smallchat/)

Live Chat features reviewers most value

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File Sharing

Mobile Access

Multi-Channel Communication

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[## Messaging Studio](https://www.capterra.com/p/238954/Messaging-Studio/)

[5.0 (1)](https://www.capterra.com/p/238954/Messaging-Studio/#reviews)

Commerce-Driven Chat Experiences Across Channels Design and manage personalized chat experiences in Salesforce. [Learn more about Messaging Studio](https://www.capterra.com/p/238954/Messaging-Studio/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Salesgroup AI Chatbot](https://www.capterra.com/p/10024127/Salesgroup-AI/)

[5.0 (1)](https://www.capterra.com/p/10024127/Salesgroup-AI/#reviews)

Cloud-based chatbot platform that automates customer support, qualifies leads, schedules appointments, and collects reviews across. [Learn more about Salesgroup AI Chatbot](https://www.capterra.com/p/10024127/Salesgroup-AI/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Heyo](https://www.capterra.com/p/10033785/Heyo/)

[5.0 (1)](https://www.capterra.com/p/10033785/Heyo/#reviews)

Heyo is a live chat software that enables authentic customer conversations without relying on bots or automation. [Learn more about Heyo](https://www.capterra.com/p/10033785/Heyo/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Desky](https://www.capterra.com/p/203614/Desky/)

[5.0 (1)](https://www.capterra.com/p/203614/Desky/#reviews)

Simplified helpdesk ticketing system and live chat platform for startups and businesses. [Learn more about Desky](https://www.capterra.com/p/203614/Desky/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## DigitalCX](https://www.capterra.com/p/146306/DigitalCX/)

[4.0 (1)](https://www.capterra.com/p/146306/DigitalCX/#reviews)

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device. [Learn more about DigitalCX](https://www.capterra.com/p/146306/DigitalCX/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Cbox](https://www.capterra.com/p/210480/Cbox/)

[4.0 (1)](https://www.capterra.com/p/210480/Cbox/#reviews)

Embedded live chat application designed to help communities and training platforms communicate with visitors in real-time. [Learn more about Cbox](https://www.capterra.com/p/210480/Cbox/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

[## Orlo](https://www.capterra.com/p/152427/SocialSignIn/)

[4.0 (1)](https://www.capterra.com/p/152427/SocialSignIn/#reviews)

Orlo's Social CX Suite helps over 300 customers across the globe to build brand reputation, boost CX and increase digital engagement. [Learn more about Orlo](https://www.capterra.com/p/152427/SocialSignIn/)

Live Chat features reviewers most value

Chat/Messaging

File Sharing

Mobile Access

Multi-Channel Communication

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Third-Party Integrations

Transcripts/Chat History

Page 11 of 16

## Top-rated software of 2026

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[AI Copilot](https://www.capterra.com/live-chat-software/features/ai-copilot/)

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[Mobile Access](https://www.capterra.com/live-chat-software/features/mobile-access/)

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[Real-Time Chat](https://www.capterra.com/live-chat-software/features/real-time-chat/)

[Real-time Consumer-facing Chat](https://www.capterra.com/live-chat-software/features/real-time-consumer-facing-chat/)

[Real-Time Notifications](https://www.capterra.com/live-chat-software/features/real-time-notifications/)

[Reporting/Analytics](https://www.capterra.com/live-chat-software/features/reporting-analytics/)

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