PRICE

Pricing starting from:
$105 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version

REVIEWS

  • Ease of Use
    4.4
  • Customer Service
    4.9
  • Value for Money
    4.7
Likelihood to recommend
79%

TOP FEATURES

  • 5.0
  • 5.0
  • 5.0
  • 4.5

What is VISCO?

Software for importers and wholesale distributors. VISCO is an ERP software designed to assist with Purchase planning, Container Tracking, Inventory management and inventory forecasting. The inventory forecasting tools...

Who uses VISCO?

Small to mid sized import/export and distribution companies. Most of our customers are currently using QuickBooks and supplementing that with Excel Spreadsheets where QuickBooks falls short.

VISCO Video and Images

Dashboard
Container Information
Inventory Forecast
Shipping Report
Pricing Estimator

What does VISCO offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • FAQs/Forum
  • Email/Help Desk
  • Chat
  • Phone Support
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details
  • VISCO
  • Located in United States Of America
  • Founded in 1980
  • http://www.viscosoftware.com

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How much is VISCO?

Starting From:
$105 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Contact VISCO for pricing information.

VISCO Features

What solutions does VISCO provide?

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VISCO Reviews

Showing 5 of 32 reviews
Overall
4.5
Ease of Use
4.4
Customer Service
4.9

Pros

  • The software is easy to use and user friendly, the vendor is always helpful when we have any questions or issues. We always get a quick response when we send emails or even call in for help.

  • It's very easy to maneuver and in comparison to other programs I've used in the past this is the best. If myself or any of my colleagues ever need assistance the customer service team is wonderful.

  • Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive.

  • The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well.

Cons

  • Too much automation causes lot of errors and then have to call VISCO to fix it.

  • There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement.

  • There is not one thing that i personally dislike about the product or the vendor.

  • We had some trouble in the initial implementation. Most of which I attribute to the fact we were coming from a DOS system to the web environment and it took time to adjust.

Most Helpful Reviews for VISCO

Alexander H.
Data/Systems Manager
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 27, 2018
"Adaptable and Modular with a Steep Learning Curve"
Pros: VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.
Cons: There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.
Erin T.
Logistics Manager interim EDI
Consumer Goods, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 15, 2016
"A great value product with a great team to support it"
Overall: I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!
Pros: I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.
Cons: Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.
Amelia J.
Customer Service & Logistics Manager
Chemicals, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 10, 2019
"SLG VISCO review"
Overall: So far very positive!
Pros: The customer support and the way everything is a closed system
Cons: It is very glitchy and the interface is very 1997
Lillie T.
LOGISTICS LEAD
Import and Export, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 27, 2018
"Visco- it can track that"
Pros: I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.
Cons: It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.
Luke M.
Assistant Controller
Import and Export, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 2, 2019
"Great software"
Pros: This software is great for keeping track of incoming, outgoing shipments, and inventory. I was able to learn the accounting functions of Visco within a week. If you have any questions, the Visco team is able to diagnose the problem and provide solutions in a timely manner. This system has been the backbone of my organization for several years now.
Cons: When learning how to use Visco, it is necessary to have someone guide you through the various functions the software offers.
Read All 32 Reviews

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