vCita Online CRM vs Pipedrive

Starting Price

$15.00/month/user

$15.00/month

Best For

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Sales teams looking for a simple, yet powerful sales tool to get them organized.

Rating


4.4 / 5
(163)
Read All Reviews

4.6 / 5
(2143)
Read All Reviews

Ideal number of Users

1 - 499

1 - 499

Ease of Use


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."


4.6 / 5


  • "Easy to use and good customer service. I like that you can place deals and follow them through to completion."

  • "A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice."

Customer Support


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."


4.4 / 5


  • "It has a help center for everything you need, and the customer service is great and fast ,plus they are alway ready to help."

  • "Good customer service on the infrequent times that I have questions."

Features & Functionality


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."


4.3 / 5


  • "I am Ana I am a happyhuman resources professional. I started using Pipedrive for the recruitment activities 8 months ago and it's amazing."

  • "Easy to tweak and customize. Amazing customer support and very quickly to offer and provide help."

Value for Money


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."


4.5 / 5


  • "Easy and fun to use, can work well with many other apps. We are making some money by having this app."

  • "Great experience, great UI, best value for money."

Product Features

  • close Call Center Management
  • check Campaign Management
  • check Contact Management
  • close Customer Support
  • check Document Management
  • check Email Marketing
  • close Interaction Tracking
  • close Landing Pages / Web Forms
  • close Lead Management
  • close Lead Scoring
  • close List Management
  • check Marketing Automation
  • close Product Catalog
  • close Project Management
  • check Quotes / Proposals
  • close Referral Tracking
  • close Survey Management
  • close Territory Management
  • close Call Center Management
  • check Campaign Management
  • check Contact Management
  • check Customer Support
  • check Document Management
  • check Email Marketing
  • check Interaction Tracking
  • check Landing Pages / Web Forms
  • check Lead Management
  • check Lead Scoring
  • check List Management
  • check Marketing Automation
  • check Product Catalog
  • check Project Management
  • check Quotes / Proposals
  • close Referral Tracking
  • check Survey Management
  • check Territory Management

Screenshots

View 5 screenshots 60094 thumb
View 4 screenshots 101871 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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vCita Online CRM vs Pipedrive

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