vCita Online CRM vs Salesforce

Starting Price

$15.00/month/user

$25.00/month/user

Best For

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Rating


4.4 / 5
(163)
Read All Reviews

4.4 / 5
(13267)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."


3.9 / 5


  • "Had a very good experience, nothing to complain about ease of use, and support was excellent very very happy."

  • "The support for these products is consistently great and it is very easy to use and makes sense."

Customer Support


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."


4.1 / 5


  • "Being a small business owner, we needed something efficient, cost effective and reliable. Good customer service as well."

  • "Ease and interface, customer service, ability to learn on fly."

Features & Functionality


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."


4.4 / 5


  • "The level of customization has been pretty great. Our Salesforce Developer has found a bunch of ways to improve our daily work flows through it."

  • "They presented games as quizzes to help you learn. I actually wanted to get the answers right just to win the game."

Value for Money


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."


4 / 5


  • "Very nice software value for money good analytics process, cloud marketing makes use feel latest to technology chat support comes easy."

  • "There was one other CRM product that looked really good to me, but the price was 10X that of Salesforce."

Product Features

  • close Call Center Management
  • check Campaign Management
  • check Contact Management
  • close Customer Support
  • check Document Management
  • check Email Marketing
  • close Interaction Tracking
  • close Landing Pages / Web Forms
  • close Lead Management
  • close Lead Scoring
  • close List Management
  • check Marketing Automation
  • close Product Catalog
  • close Project Management
  • check Quotes / Proposals
  • close Referral Tracking
  • close Survey Management
  • close Territory Management
  • check Call Center Management
  • check Campaign Management
  • check Contact Management
  • check Customer Support
  • check Document Management
  • check Email Marketing
  • check Interaction Tracking
  • check Landing Pages / Web Forms
  • check Lead Management
  • check Lead Scoring
  • check List Management
  • check Marketing Automation
  • check Product Catalog
  • check Project Management
  • check Quotes / Proposals
  • check Referral Tracking
  • check Survey Management
  • check Territory Management

Screenshots

View 5 screenshots 60094 thumb
View 5 screenshots 191409 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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vCita Online CRM vs Salesforce

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